Deliveries
- Order will be processed within 10 working days.
- Order placed until saturday will be shipped on Monday or Tuesday, to allow plants to stay outside as little as possible.
- celaorchidee.it reserves the right to not make shipments during extreme heart or cold periods. In this case, the shipment date will be agreed with the customer.
Shipping methods
Shipping address must be clearly witten. It’s customer’s responsability to provide the correct informations.
The company will not be responsable of the resending costs of the parcel caused by an incorrect address.
Shipping costs
Shipping will be delivered only within the borders of the European Union.
Packing and shipping costs to FRANCE, GERMANY, AUSTRIA, HOLLAND, BELGIUM:
deliver in 5-6 working days
Prices:
24,00 euro + VAT (1-5 plants);
28,00 euro + VAT (5+ plants).
Packing and shipping costs to SPAIN, LUXEMBURG, DENMARK, CZECH REPUBLIC, SLOVAKIA:
deliver in 5-6 working days
Prices:
28,00 euro + VAT (1-5 plants);
32,00 euro + VAT (5+ plants).
Packing and shipping costs to FINLAND, PORTUGAL, IRELAND, ESTONIA, SWEDEN, ROMANIA, BULGARIA, SLOVENIA, GREECE, LATVIA, LITHUANIA, POLAND, HUNGARY:
deliver in 5-6 working days
Prices:
36,00 euro + VAT (1-5 plants);
42,00 euro + VAT (5+ plants).
- NOTICE: during holiday or emergency periods shipments may be delayed.
During cold periods, it may be possible to add an heat pack to the parcel, to allow the plants to stay warm during the trip, at the cost of 1€. Complains for damages caused by cold will not be accepted in case the costumer didn’t choose to add the heat pack.
Risks and transports
Goods always travel at customers risks. The company will not respond of damages occurred during the transport: damages should be directly argued with delivery carriers.
DAMAGED PACKAGE? SOME INFORMATION AND A MINI GUIDE ON WHAT TO DO https://www.celaorchidee.it/en/shipping-damages/